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James Boag

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  1. "Open" window loads blank and duplicates

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    8 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'
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    James Boag commented  · 

    Hi Bárbara, my team work on this area of the application. Would you be available to join a debug session to help us better understand and fix the issue you're seeing? If so, please email me at boag at adobe.com to set up a time.

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