Luis Felipe Cardozo
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5 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We haven’t heard from you for a long time.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards,
MohitLuis Felipe Cardozo supported this idea ·An error occurred while saving the comment -
389 votes
the issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issueAn error occurred while saving the comment Luis Felipe Cardozo commentedI expected the cc 2018 update to solve the problem that occurred with cc 2017 and the problem continues. I need to work and this is causing me to lose time and delay in my work. Please, I need urgent help!
An error occurred while saving the comment Luis Felipe Cardozo commentedI have latest version of Illustrator installed with the new release of macOS High Sierra 10.13 on a MacBook Pro Retina 15in, Mid 2014 laptop. However with touchpad control (not magic mouse) use is even worse. Ghost clicks and actions are rampant and object selection is horrific and cursor clicks and drags itself selecting unintended objects, etc. etc. I would think both my space bar and touch pad were driving themselves however these issues only apply to Illustrator and not other apps, include other Adobe Apps. Even the text tool and typing are difficult, partially with the selection issues and even typing text once the selection is made. This applies both to art-board content and the contextual menu selections entering sizes and applying transformations to objects.
Is anyone else experiencing this with a similar system configuration?
I got the same problem too...
My specs:
MacBook Pro (Retina, 15-inch, Mid 2014)
2,5 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB