High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:
Paths will appear jagged and generally do not display correctly.
Altering the zoom level affects these artefacts.
Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.
Additional Note: Works correctly in CMYK document.
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AI_2018_CC.png 39 KB -
Screen_Shot_2018-02-28_at_7.46.38_PM.png 419 KB -
Screen_Shot_2018-02-28_at_7.39.44_PM.png 1934 KB -
Bug_Error.mov 4356 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.56.png 12 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.41.png 14 KB -
Screen_Shot_2018-01-10_at_8.32.52_am.png 479 KB -
Screen_Shot_2017-12-30_at_4.50.20_PM.png 1155 KB -
Logo_problem.ai 384 KB -
Screen_Shot_2017-12-19_at_15.23.06.png 362 KB -
Screen_Shot_2017-12-08_at_10.32.01_PM.png 658 KB -
Screen_Shot_2017-12-08_at_10.31.57_PM.png 568 KB -
Screen_Shot_2017-12-08_at_10.31.50_PM.png 614 KB -
Untitled-2.ai 1618 KB -
Screen_Shot_2017-11-27_at_10.45.11_AM.png 862 KB -
Screen_Shot_2017-11-13_at_12.47.27_PM.png 188 KB -
Screen_Shot_2017-11-10_at_11.47.47.png 164 KB -
Screen_Shot_2017-11-01_at_09.14.56.png 322 KB -
Screen_Shot_2017-10-25_at_19.30.32.png 441 KB -
Screen_Shot_2017-10-09_at_8.00.22_PM.png 777 KB -
Screen_Shot_2017-10-09_at_8.00.16_PM.png 1122 KB -
Screen_Shot_2017-10-03_at_9.08.53_PM.png 422 KB -
system_information.png 282 KB -
Illustrator_information.png 294 KB -
Screen_Shot_2017-09-18_at_7.16.12_PM.png 266 KB -
Screen_Shot_2017-09-15_at_1.35.45_PM.png 16 KB -
Screen_Shot_2017-09-15_at_1.35.34_PM.png 18 KB -
Screenshot_2017-08-03_09.21.02.png 33 KB

the issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issue
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FriggsRealm commented
I disagree with the solving comment. I'm using mojave 10.14.6 and still experience this issue.
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Christopher Clinton commented
I am not sure why my post is "anonymous" :/
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Christopher Clinton commented
Thank you for the response! I will send the exact same information as I posted here ;)
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Pablo commented
Using Illustrator CC2018 on a high sierra 10.13.6. Still getting issues even on CMYK
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Mark commented
Using 10.13.6 (17G65). Still getting issues.
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sara commented
I wanna ask if the problem has been resolved with OS 10.14 or not yet.
Thank you. -
Charles please contact Adobe support. We cannot recreate your issue in absence of a file but we feel yo are talking of an issue that needs individual care. This particular thread was about a break in Apple OS 10.13 that was fixed by Apple.
The fix here is for files that were working well on 10.12 but broke rendering on 10.13. -
Charles Riccardi commented
I am having the same issue (jagged edges that appear on vector objects. Happens a lot when using blend modes), and it's awful.
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
macOS High Sierra Version 10.13.6 (17G65)
2.5 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 640 1536 MB -
Sarah Khan (Illustrator team) commented
Hi,
Please let me know whether you are facing problem on RGB or CMYK document?
Thanks,
Sarah -
Anonymous commented
I am still having this problem 10.13.6 Beta
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Anonymous commented
I still have a problem with the rendering while running 10.13.4 Any suggestions?
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Will commented
Fixed with macOS upgrade. It was crazy to be working with this bug.
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Ashley commented
This is still not fixed and is extremely frustrating! It used to fix itself if I changed color modes but no more. What is the solution to this problem? It is significantly slowing down my productivity.
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Claude commented
Do not update to OSX 10.13.5. Illustrator CC 2017 not responsive and very slow.. I downloaded CC 2018 to see if the problem persisted and it did. I had to restore back to 10.13.4 and that worked fine.
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csharesky commented
This is not fixed. Illustrator 22.1, and OSX 10.13.5.
A placed 1-bit image that is rotated still reproduces the issue. The same exact 1-bit placed into an Ill 2017 document, and rotated, does not produce the error.
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Amale commented
the adobe illustrator cc2017 has different problems like:
1- Paths will appear jagged and generally do not display correctly inRGB
2- when i work on illustrator some time the computer freeze, so i can't save or quit until i restart my computer again. -
@bernardo gomez your issue would be something else other than being discussed on this thread. Please get in touch with our support
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bernardo gomez commented
I have new MacBook Pro with High Sierra 10.13.4, just downloaded Creative suite and have this issue. broken vectors, specifically when applying transparent overlays. RGB or CMYK no difference.
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Federico commented
It works now ! Thank you very much!
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Derek commented
Since 22.1 update I am having issues with this, every Illustrator file opens with black screen until I manually switch to CPU.