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  1. 515 votes

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    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    This bug also appears when "Export for screens"

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    Anonymous commented  · 

    1. Illustrator Version: 22.0.0
    2. Step
    1. Apply Clipping Mask to a layer with a circle
    2. Use "Export to" to export artboard to PNG file
    3. Expected result: Export to PNG that maintain alpha channel.
    4. Actual result: The output file lose the alpha pixel that outside the clipping mask, the clipping mask was omited when exporting.

  2. 11 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Anonymous commented  · 

    Same problem of Mac version

    Anonymous supported this idea  · 

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