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  1. 30 votes

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    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Anonymous commented  · 

    End Tasking the CC Libraries process seemed to correct the problem.

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    Anonymous commented  · 

    Same - or similar, at least - issue. I have the CC app running and am signed in. Opened Illustrator from the CC app. Under help, the Sign out/Manage My Account options are grayed out and the Libraries panel says I need to sign in. This is after a recent reboot.
    Windows 10. CC apps all updated to current version.

    Anonymous supported this idea  · 

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