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roberto

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  1. crash cc2020 24.0 when export rasterized file with spot colors

    4 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    roberto commented  · 

    Dear Mr Goyal,
    thank you for your reply.
    Now it works.
    could you please give me when this Beta version is ready done ?
    Regards

    An error occurred while saving the comment
    roberto commented  · 

    Dear Mr.
    Do you have any news regarding this problem ?
    thank you

    An error occurred while saving the comment
    roberto commented  · 

    Dear Mr. Goyal,
    Do you have any news regarding this problem ?
    Thank you

    An error occurred while saving the comment
    roberto commented  · 

    the problem is very important, could you please contact me?

    roberto shared this idea  · 

  2. illustrator cc 2018 wrong in export psd after rasterized

    13 votes

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    8 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    roberto supported this idea  · 
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    roberto commented  · 

    Please, could you let me know when this problem is going to be fixed ?
    thank you

    An error occurred while saving the comment
    roberto commented  · 

    I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
    thank you

    An error occurred while saving the comment
    roberto commented  · 

    I am sorry, but the mail ai@adobe.com doesn't seem to have received my email, please provide another email or another way for sending the files.
    thank you

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    roberto commented  · 

    please let me know if the mail has arrived
    thank you

    roberto shared this idea  · 

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