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13 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the commentLoren commented
Tracking on the character panel will sometimes freeze at a number and all text will appear at that number. Trying to update it has no effect and will bounce back to appearing at the same tracking number.
For example, say I have a text box with tracking set to 20, and another with it set to 25. If I have the text in the 20 box selected and try to change it to 10 it might work normally, but then if the problem pops up when I go to the 25 box to try and update it, when selecting this text it will also say it is 10. If I type in 25, or any other number, the tracking won't change and clicking away and then back will show 10 again. At this point, highlighting text anywhere in the document appears at the same number and none of it can be changed until restarting Illustrator.
I have been noticing this in the character panel within the properties panel only, and it's happened with tracking 3 times since updating to 22.1. I haven't noticed this happening with any other text characteristics but it's possible it isn't isolated to tracking. Next time it happens I'll try to remember to see if it is frozen in the actual character panel as well.
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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