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Christian

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  1. 109 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Christian commented  · 

    I have been having this issue since the 10.13.2 update and been driving me nuts. I think I have narrowed it down to Time Machine. For some reason, the backup drive doesn't always show up on my desktop so nothing gets backed up, I have to manually switch off and on the external hard drive for it be recognized and start backups. I shut down my computer every day, so I have to do this everyday. I don't always remember and just noticed that when the drive isn't recognized and not backing up, I don't get the error of "this file has been modified outside illustrator". I work directly from my hard drive on my iMac, not an external, not on the network and not a dropbox type folder. Hopefully that helps, or just adds to the confusion lol

  2. 134 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Christian supported this idea  · 

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