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Daniel Serrano

← Adobe Illustrator

My feedback

2 results found

  1. Live preview of gradient (while dragging)

    16 votes

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    4 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Illustrator now displays the appearance of the gradient interactively when you drag it, but only when GPU preview is on.

    Make sure it is on in Preferences > Performance > GPU Performance, that you View > Preview on CPU / GPU Preview is correctly toggled, and that you are not using Overprint Preview.


    If the issue still persists with all these checked — please comment back.

    Daniel Serrano supported this idea  · 

  2. Cannot create or load documents, the canvas goes black/white/transparent

    38 votes

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    63 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Daniel Serrano commented  · 

    For me, what worked was turning off the "Superimposed visualization" (not sure if thats the correct name on english).

    On Windows, the shortcode for turning it on-off is Crtl+Alt+Shift+Y.

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