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1. Mouse click sticking

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   16 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

   Michael Kuzyk supported this idea  ·  Nov 26, 2024

2. Illustrator CC 18 freezing on macOS High Sierra

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   9 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

   An error occurred while saving the comment
   Michael Kuzyk commented  ·  Dec 11, 2017  ·  Edit…  ·  Delete…

   It too have this same issue. I've even performed a completely fresh reinstall of MacOS 10.13.2 and Illustrator. Still randomly locks my machine up. Losing work and patience.

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