Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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When I click type tool lore ipsim pops up and it doesn't allow me to change fonts(scroll) and find other fonts. I have a project for client due today and this issue is preventing me from finishing. This problem just started happening last nite 1/14/18 bit was working fine the previous day 1/13/18.
Please let me know what I can do!?