18 votesRequest to Contact Support · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentMatt commented
Hi can I get a follow up on this problem? I have been struggling with the eyedropper bug for months.