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  1. 8 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Anonymous commented  · 

    I am also having this issue on Windows 10. I have to type in the exact font I want to use to change fonts and font weights. Using the mouse and even using the up/down arrows causes the menu to close.

    Anonymous supported this idea  · 

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