Selecting font for styled text
While trying to change the font of a styled text box by scrolling throgh the font list, the list glitches and closes. Sometimes selecting a different font randomly and sometimes there font of the text box stays the same.
Happening on multiple files with different-styled text. The issure does not seem to happen while working with regular-styled text.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
I am also having this issue on Windows 10. I have to type in the exact font I want to use to change fonts and font weights. Using the mouse and even using the up/down arrows causes the menu to close.
Richard Lam commented
I've run into the same problem. I can open the font list and scroll as long as I don't move the cursor within the list itself. As soon as the cursor moves, it closes.
The selected text sometimes previews the font that the cursor happened to hover over before the list closes. But the change doesn't stick — as soon as I select, move or hover over the text, I can see that no change has been made.
Jon Valk commented
I've had the exact same experience! Please fix!!!! I set some type and then using the warp tool I apply an effect. After that I simply attempt to change the font by using the Character palette and it often doesn't allow me to simply move my cursor to a specific font. It all disappears! It's definitely a glitch!! It never used to do this.
Alex Jiao commented
I'm having this problem as well -- I have multiple files with styled text and didn't have this issue in the previous releases.
I think it has something to do with the live font previews, because I can see the "progress" window briefly pop up with "Warping.." progress bar. This is extremely frustrating!
Ivan Rios commented
I am also having this problem. Trying to add a warp effect and I cannot select a font with the effect on. I have to remove the warp and change the font and add the warp again. Very frustrating.
J Underwood commented
Having the same problem. Totally frustrating!