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Ramon J

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2 results found

  1. Export JPG/PNG (any format) in same folder of AI file (like before)

    140 votes

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    114 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Ramon J commented  · 

    Hello, I have the latest update 22.1, still no export function in any format. I have uninstalled AI and Creative Cloud and reinstalled, nothing changed. I have deleted the Prefs file, still no export function. Please contact me so we can get this resolved. Thank you, Ramon

  2. Unable to export PNG higher than 72ppi

    95 votes

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    56 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Ramon J commented  · 

    I am on version 22.0.1 and I am experiencing this problem. I can not exporting in any format with with a 72 ppi or higher.

    Error: The operation cannot complete because of an unknown error. [!now]

    I got this error notice when trying to export to png.

    Thank you, Ramon

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