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Menno Drontmann

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  1. Can't finish previewing. Could not complete the requested operation.

    775 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Menno Drontmann supported this idea  · 

  2. Smart Guides not working

    44 votes

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    48 comments  ·  Illustrator (Desktop) Bugs » Snapping  ·  Admin →
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    Menno Drontmann commented  · 

    Turning on just one 'Snap to ...' worked for me. When you have them all turned on smart guides don't show up for some reason. Looks like you shouldn't be able to turn them on all at the same time?