Heather Hayes

← Adobe Illustrator

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2 results found

  1. Syncing font from Typekit never works

    12 votes
    5 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    Thank you all of you who had contacted us. Here is the solution

    Kindly try the troubleshooting Steps mentioned on Link: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html .
    If above mentioned link does not resolve your problem Kindly collect the logs as mentioned in the e link and get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    NOTE: For Myraid pro refer to the link: https://forums.adobe.com/thread/1638311

    Heather Hayes supported this idea  · 
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    Heather Hayes commented  · 

    I have the same problems NONE of my fonts that I downloaded from Type Kit, Myriad Pro is one of them and none are syncing. I've uninstalled everything and reloaded it with no results. I've done ALL the trouble shooting multiple times. No resolve.

  2. Fonts don’t sync

    21 votes
    13 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

    An error occurred while saving the comment
    Heather Hayes commented  · 

    Same issue as you. Fonts from TypeKit will not sync. I've followed all trouble shooting guides.

    Heather Hayes supported this idea  · 

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