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  1. 2 votes

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  3. Artboards with the same number / missing number

    188 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Anonymous commented  · 

    This is more than just art board 7, it also happens at 21, 23, 27, 31, 37, 42....

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    Anonymous commented  · 

    Latest version of cc 2018 has a glitch when creating multiple artboards it skips 6 and labels two boards as 7 before continuing on. This makes it skip the 6th board when exporting due to the fact both are named 7.

    Anonymous supported this idea  · 

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