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    Need More Info  ·  Anish Kumar responded


    Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
    We are unable to reproduce this issue in house.

    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1)Is this Issue still happening on your machine on Latest version 23.0.3 ?
    2)Can you kindly provide Test File via (File→Package)and open Info Panel & provide some video while repeating steps with which you are facing this issue and share with us.
    It will help us to understand your issue more clearly and we can investigate this further.

    Kindly share the requested information at in a Zip file.
    Please mention the title of this issue as the subject of the mail.

    An error occurred while saving the comment
    Anonymous commented  · 

    I agree this is happening to my entire team since our upgrade to cc18. even after you double click into a word to edit it- somehow it jumps back out of the word when you try to slide-highlight the sentence to edit and creates a separate box.
    the only fix is to zoom way in on the text and go back into the text again, and also delete the text box you just created just beside the original text. I don use lore Epsom so these are hard for me to see if I am creating them all over the place.

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