Stefydesign

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  1. Adobe Illustrator CC 2018 for mac crashes when opening file

    2 votes
    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    An error occurred while saving the comment
    Stefydesign commented  · 

    Same issue here. I use Illustrator daily for work and I can't open anything! this is useless specially when you paid for the software. Can someone help me? Adobe Illustrator CC 2018 for mac MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) 2.3 GHz Intel Core i5 . 16 GB 2133 MHz LPDDR3

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