Robert Hendrickson

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  1. Adobe Illustrator CC 2018 for mac crashes when opening file

    2 votes
    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    An error occurred while saving the comment
    Robert Hendrickson commented  · 

    Same issue and no responses.
    Not finding any help online.

    2015 Macbook Pro - MAC OS 10.13.6

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