My feedback

2 results found

1. Illustrator does not open files or create new files; macOS High Sierra 10.13.3

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Anonymous shared this idea  ·  Oct 27, 2018

2. File > New or Cmd/Ctrl+N fails to create new document

   •  

   •  

   29 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   31 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have heard no reports for newer versions (29.0 or 30.0) for this issue. Marking this as resolved. If anyone is running into this issue on recent version, please make a comment.

   An error occurred while saving the comment
   Anonymous commented  ·  Oct 17, 2018  ·  Edit…  ·  Delete…

   Illustrator CC2019 isn't allowing me to create new documents. At all.

   Save Submitting...
   Anonymous supported this idea  ·  Oct 17, 2018