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  1. Spacebar not working as quick Pan / Hand tool

    424 votes

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    510 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Under Review  ·  Illustrator Engineering responded

    Hi,

    Thanks for the information provided to the Illustrator team.
    We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.

    With Best Regards,
    Illustrator Team

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Add me to the list. Some other similar occurrences in addition to getting stuck in the hand tool (when I'm using the selection tool:
    + Selection tool sticks to an object and won't let go.
    + Selection tool grabs the entire window (tab) and won't let go.

    These behaviors seem similar.

    I've noticed that this happens more as my files get more complex or contain photos or even screen grabs. I'm on a current MacBook, but replicated the problem on my older machine. I'm also forced to use this version because everyone we work with (large global agency) is on the current version of Illustrator.

  2. Can't finish previewing. Could not complete the requested operation.

    773 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Anonymous commented  · 

    I've been having the same issue here on two machines, my work machine and my personal.

    Pretty serious affect yesterday trying to get some last minute work done for a presentation.

    Anonymous supported this idea  ·