Matt Bale
My feedback
3 results found
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200 votes
Thank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
An error occurred while saving the comment An error occurred while saving the comment Matt Bale commentedI have started a discussion on the prerelease forum for the bugs carried over to 23.0.3...
An error occurred while saving the comment Matt Bale commentedI am experiencing the same issues in the pre-release build. Both the blank screen after 'open with' file issue, and the multiple files open but appear the same in each window fault.
Matt Bale supported this idea · -
4 votes
Hi,
We have made a fix in latest version for the same. Can you please upgrade to 23.0.3 and let us know if you still face this issue?
Thanks
AnishAn error occurred while saving the comment Matt Bale commentedThis is this issue is still occurring in 23.0.3 I've listed it here under the pre-release forum with others that have been carried over....
https://forums.adobeprerelease.com/illustratorpr/discussion/comment/15610#Comment_15610
Thanks
Matt Bale supported this idea · -
17 votes
An error occurred while saving the comment Matt Bale commentedIllustrator 2019 on iMac Retina 5k, Late 2014 - High Sierra
An error occurred while saving the comment Matt Bale commentedNo selected palettes on right hand side will expand to view contents. Requires quit and re-open to fix
Matt Bale supported this idea ·
After a little while without the issues, I've had issue 2 from above happen twice already today.