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Anonymous

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  1. 695 votes

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    Anonymous commented  · 

    Same here, it suddenly began happening when I made the mistake of switching to 2020. It's become a Chinese fire drill at work to constantly revert, delete preferences, and play whack-a-mole with Illustrator problems. In this instance I have found that when I drag a JPG from Messages on Mac into Illustrator, it gives this error. Then I can't revert or switch from line mode, nor can I save the doc. So it's a death sentence for the document.

    At this juncture I do not expect Adobe to fix these issues, they are simply falling so far behind on bugs that they can only address the most glaringly obvious problems—most of which are breaking their programs with increasingly common updates. It's unfortunate because so many of our careers rely on this software, but I'd be lying if I said I'm not looking for the first exit off this sinking ship when the opportunity presents itself.

  2. 14 votes

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    14 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

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    Mojave is a supported operating system since Illustrator version 23.×.
    We request your help. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Anonymous supported this idea  · 

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