Anonymous
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Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment An error occurred while saving the comment Anonymous commentedThis is happening to me now, as well. It started out as a random issue, not with every file. Now it is consistently every file I open or try to create.
Anonymous supported this idea ·
I found a fix, but it wasn't really a solution. I had backed up my Keyboard Shortcuts and Workspace and added them to 23 after install. I removed them when I was still having the issue, and it seemed to fix the problem
However, it meant that I had to totally rebuild my workspace (which consumes one screen alone) and my keyboard shortcuts. So, not a solution, but it did fix it.