3 votesDavid Bregande shared this idea ·
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentDavid Bregande commented
Mine crashes constantly for no apparent reason, and often won't launch at all. I've gone back to 2018. You should still be able to install it from the cloud menu.