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RudyG

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  1. Can't finish previewing. Could not complete the requested operation.

    775 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    RudyG supported this idea  · 

  2. Bounding Box is larger than selected objects’ bounds, as if something else is selected

    53 votes

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    73 comments  ·  Illustrator (Desktop) Bugs » Selection  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If this is something that is still happening for you, please share a test file you can reproduce this problem with, along with the video showing this happening for you, so that the team can try to reproduce it and investigate.

    RudyG supported this idea  · 
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    RudyG commented  · 

    This is driving me bananas man please fix this.

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    RudyG commented  · 

    For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.

    The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding box remains. It reshapes itself when the newly selected object but noting else changes. There have been times when the something does change. I did read that a work around was to select all then click away, 80% of the time it works but sometime i have to just start creating a new object to make the bounding box go away.