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4 results found

  1. Illustrator hangs when opening a file or creating a new one

    3 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Anonymous supported this idea  · 

  2. Illustrator CC2019 isn't allowing me to create new documents. At all.

    8 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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  3. Illustrator 2019 Crashes on startup

    14 votes

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    13 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Anonymous commented  · 

    I am not able to create a new document. When finalizing settings and go to create....it just doesn’t create. Like I never did anything or made any any attempt at settings. I am using Mojave as well

  4. Unstable CC 2019 in Mojave

    14 votes

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    14 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Mojave is a supported operating system since Illustrator version 23.×.
    We request your help. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Anonymous supported this idea  · 

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