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1. Shortcuts not working, update cc 2018

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   0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

   Filipe Florentino supported this idea  ·  Dec 2, 2019

2. XD and PS defaults to open .ai files - AI files should open with Illustrator only

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   71 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have this issue fixed, please refer to steps below to solve the issue

   XD defaulting to AI on Windows
   -——————————————————————

   • Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.

   PS defaulting to AI on MAC
   -——————————————————————

   • Please update to latest version of Illustrator (23.0.1) to solve this issue.
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   Filipe Florentino commented  ·  Dec 4, 2018  ·  Edit…  ·  Delete…

   Windows 10 here. Installed and uninstalled illustrator and XD. Nothing.
   Can't work with smart objects in photohop.
   When will this issue be fixed?

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