Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorFilipe Florentino supported this idea ·
80 votes71 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have this issue fixed, please refer to steps below to solve the issue
XD defaulting to AI on Windows
- Please update to latest version of XD (13.1.32) to resolve the issue. Thank you XD engineering team for solving this issue.
PS defaulting to AI on MAC
- Please update to latest version of Illustrator (23.0.1) to solve this issue.
An error occurred while saving the commentFilipe Florentino commented
Windows 10 here. Installed and uninstalled illustrator and XD. Nothing.
Can't work with smart objects in photohop.
When will this issue be fixed?