Anonymous
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413 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment Anonymous
commented
I managed to get it working again but I am not exactly sure how because I tried so many different things, including a system restart. One very important thing to note is that when it happens it happens across ALL the Adobe apps... InDesign, Photoshop, Illustrator. I have the same applications open now that I did when I was having the issue earlier. I am working on an iMac Pro with 64GB RAM, and using the latest Mac OS Mojave 10.14.2, and also the latest versions of the CC apps.
An error occurred while saving the comment Anonymous
commented
UGH!!!!! This just happened to me as well. I am crippled without it :(
PS For some of those very angry commenters here, PLEASE will you be a little nicer to the people working at Adobe... they are human beings just like us, and it's not always an easy and quick job troubleshooting and fixing everything at the very moment it happens... each one of us has a system that is a little different from everyone else's and we, in tandem with Adobe, need to figure out what the common cause of the issue is among us.... but Adobe cannot fix it that easily if they are not able to reproduce it on their end so need our help in providing more information :) Just let's all be NICE about it...Please :) HUGS to all of you from a fellow person experiencing the same issue...