Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentAnonymous commented
I've come over the same issue lately, figured it out though. The problem is that you have your "snap to pixel option" turned on. Uncheck that option from the view tab and then try again with + option click and drag (alt + click and drag on pc) and it will import properly.Anonymous supported this idea ·