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Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
An error occurred while saving the commentAnonymous commented
I've been having this problem periodically. I've found that if I click my mouse outside of the program (onto the desktop or on my dual screen) and then click back. The hand tool disappears and I am able to use the other tools again. I hope this is helpful.