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Robert van Piggelen

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  1. 9 votes
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    7 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →
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    Robert van Piggelen commented  · 

    @mister Kumar. IF YOU WOULD BOTHER TO READ THE 5 (!) MONTH OLD POST YOU WOULD HAVE READ THAT IT IS SOLVED. TYPED IN CAPITALS YES.....BECAUSE THIS IS RIDICULOUS. I AM GLAD IT IS SOLVED BUT YOUR FORUM MODERATION IS A JOKE.

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    Robert van Piggelen commented  · 

    After 4 months(!) you ask me these questions? Why so late? Have you seen I wrote below here that it works again after two months? You really expect clients to mess with the registry to get your paid software working? It all sounds like a joke but I am not laughing. So NO, i am not spending any more time on this.

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    Robert van Piggelen commented  · 

    Seems to be working as should as of 14.03.2019

    Robert van Piggelen shared this idea  · 
  2. 6 votes
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    8 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Robert van Piggelen commented  · 

    A reqction almost 5 months (!) after this issue is an inacceptabel long time. I'm done with this.

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    Robert van Piggelen commented  · 

    @Gisella. Running it through the app does NOT fix the issue. Reinstalling does NOT fix the issue. Only workaround I have is deleting the Temp folder deep within users/username/appdata/local/

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    Robert van Piggelen commented  · 

    Tried runnung it via App...no dice. It's stuck on loading the recent files etc. What to do friends?

    Robert van Piggelen supported this idea  · 

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