Robert van Piggelen
My feedback
2 results found
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9 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment An error occurred while saving the comment Robert van Piggelen
commented
After 4 months(!) you ask me these questions? Why so late? Have you seen I wrote below here that it works again after two months? You really expect clients to mess with the registry to get your paid software working? It all sounds like a joke but I am not laughing. So NO, i am not spending any more time on this.
An error occurred while saving the comment Robert van Piggelen
commented
Seems to be working as should as of 14.03.2019
Robert van Piggelen
shared this idea
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6 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.An error occurred while saving the comment Robert van Piggelen
commented
A reqction almost 5 months (!) after this issue is an inacceptabel long time. I'm done with this.
An error occurred while saving the comment Robert van Piggelen
commented
@Gisella. Running it through the app does NOT fix the issue. Reinstalling does NOT fix the issue. Only workaround I have is deleting the Temp folder deep within users/username/appdata/local/
An error occurred while saving the comment Robert van Piggelen
commented
Tried runnung it via App...no dice. It's stuck on loading the recent files etc. What to do friends?
Robert van Piggelen
supported this idea
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@mister Kumar. IF YOU WOULD BOTHER TO READ THE 5 (!) MONTH OLD POST YOU WOULD HAVE READ THAT IT IS SOLVED. TYPED IN CAPITALS YES.....BECAUSE THIS IS RIDICULOUS. I AM GLAD IT IS SOLVED BUT YOUR FORUM MODERATION IS A JOKE.