home screen keeps loading
When starting Illustrator after the splash screen the Home screen keeps loading. It never loads, even after hours. Your man from the support center couldnt fix it either. You may disable the home screen in the prefs but thats a workaround I dont prefer. I found deleting your temp in users/username/appdata/local/temp works but thats plain ******** if you ask me. Solution? Please?
Robert van Piggelen
shared this idea
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Mark Nicoll
commented
I've got this right now
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Robert van Piggelen
commented
@mister Kumar. IF YOU WOULD BOTHER TO READ THE 5 (!) MONTH OLD POST YOU WOULD HAVE READ THAT IT IS SOLVED. TYPED IN CAPITALS YES.....BECAUSE THIS IS RIDICULOUS. I AM GLAD IT IS SOLVED BUT YOUR FORUM MODERATION IS A JOKE.
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Robert van Piggelen
commented
After 4 months(!) you ask me these questions? Why so late? Have you seen I wrote below here that it works again after two months? You really expect clients to mess with the registry to get your paid software working? It all sounds like a joke but I am not laughing. So NO, i am not spending any more time on this.
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Trevor
commented
Just noticed this happening with the last update, v23.0.2 on Windows 10 Pro 64-bit.
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Joost
commented
looks like it is working again.
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Robert van Piggelen
commented
Seems to be working as should as of 14.03.2019
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Joost
commented
yes, I have the same issue. I have shut down the Home Screen for the moment, but I really want it back again.