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Kimmy Design

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your fonts and file to figure out what is going on here.

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    Kimmy Design commented  · 

    Hi Ankit, thank you for getting back to me in such a timely manner. Seeing as my original post is nearly two and a half years old and we are now on different versions of Illustrator, I'm not sure I will be able to replicate this exact issue for you.

    I think a more important thing to fix is your response time to program bugs. Every time I update all of the apps, more things are buggy. There is hardly ever a resolution. For programs that we pay a lot of money for and depend on for our livelihood, I think Adobe should invest more in expanding your team and helping with issues and bugs in a timely manner that is actually beneficial to its customers.

    Thanks!
    Kimmy

    Kimmy Design shared this idea  · 

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