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16 votesRequest to Contact Support · AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your fonts and file to figure out what is going on here.
An error occurred while saving the commentKimmy Design commented
Hi Ankit, thank you for getting back to me in such a timely manner. Seeing as my original post is nearly two and a half years old and we are now on different versions of Illustrator, I'm not sure I will be able to replicate this exact issue for you.
I think a more important thing to fix is your response time to program bugs. Every time I update all of the apps, more things are buggy. There is hardly ever a resolution. For programs that we pay a lot of money for and depend on for our livelihood, I think Adobe should invest more in expanding your team and helping with issues and bugs in a timely manner that is actually beneficial to its customers.
KimmyKimmy Design shared this idea ·