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Abbenyi Kadro

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  1. 13 votes

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    Hi,

    Thanks for reaching out.

    Kindly try out the following steps as the resolution for this issue -
    1. Close Illustrator in-case it is already open
    2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
    3. Take backup of this somewhere
    4. Delete the original folder
    5. Re-launch Illustrator

    Thanks
    Ankit Goyal

    Abbenyi Kadro supported this idea  · 
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    Abbenyi Kadro commented  · 

    Running 24.0.3. Reset all preferences and dialogs. Still having this issue.

  2. 49 votes

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