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  1. Adobe Illustrator CC 2018 for mac crashes when opening file

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    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Anonymous commented  · 

    Same problem! Please help. I got a works to do :(

    macOS High Sierra (Version 10.13.6)
    Macbook Pro Retina 13 Inch (late 2015)
    2.7 Ghz Intel Core i5
    8GB 1867 MHz DDR3
    Intel Iris Graphics 6100, 1536 MB

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