Michael
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1 voteMichael
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2 votesMichael
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13 votes
Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue, investigating this further.Regards
Ankit GoyalMichael
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3 votes
An error occurred while saving the comment An error occurred while saving the comment Michael
commented
I take that back, I've tried saving a file as an EPS 3 times now and it crashes every time. Will need to roll back to previous version to resolve.
Michael
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1 vote
An error occurred while saving the comment Michael
commented
All preferences are reset to default as well. It's a brand new fresh install instead of just replacing the binary when installing a custom version.
Michael
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12 votes
An error occurred while saving the comment Michael
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If you unintentionally open an Illustrator file to open it but realize it was one that was already open, it's possible to lose any changes you've made to that file without warning.
Steps to repeat:
1. Open a file that results in a dialog box to show before completely opening (mismatched color profile, missing links, etc).
2. Modify the document in some way, but do not save it.
3. Return to Explorer and open the file again.
4. When the Illustrator brings up a dialog box, click cancel instead of ok.
5. The document you had open will close without prompting to save.Michael
supported this idea
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On our end, it turned out to be a Windows Security Update which broke it. Removing the update fixed the problem, but a patch from Microsoft came out yesterday which fixed it. Back up and running with the latest version of Illustrator (23.1)