Kristine

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Kristine commented  · 

    This started happening yesterday or the day before maybe. It was after updating my CC apps to the latest 2020 release. I'm the only one accessing these files via Dropbox for business. Running macOS Catalina v10.15.1, iMac, 27 inch, late 2015)

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