Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentAndreiAlx commented
Windows 10, 23.0.6
I have an issue with my Illustrator, it cannot open a file after I've opened the Illustrator directly with a file opening. So, if I first open Illustrator, then I can open files, drag and drop them, etc. This is the first issue, to which I found the workaround described above.
Now, since the last version, I've encountered this issue, while opening the first file... it's a visual glitch, as I have the tools menu opened, but the main view / artboard is filled with the opening view / new file... as you can see from the file attached.