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AndreiAlx

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  1. Visual glitch prevents using Illustrator when file is opened from Finder before launching Illustrator

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    10 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    AndreiAlx commented  · 

    Windows 10, 23.0.6
    I have an issue with my Illustrator, it cannot open a file after I've opened the Illustrator directly with a file opening. So, if I first open Illustrator, then I can open files, drag and drop them, etc. This is the first issue, to which I found the workaround described above.
    Now, since the last version, I've encountered this issue, while opening the first file... it's a visual glitch, as I have the tools menu opened, but the main view / artboard is filled with the opening view / new file... as you can see from the file attached.

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