1 voteprepress Sirisp shared this idea ·
Sorry to hear that you are facing this issue. And, Sorry for getting back so late. we are not able to reproduce this issue in-house.
1. Are you still getting this issue on latest version of Illustrator?
2. Would it be possible for you to share the video of the same?
I am closing the ticket due to lack of response.
Please get in touch on any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator