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zephyrpfo

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  1. 2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
    zephyrpfo supported this idea  · 
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    zephyrpfo commented  · 

    I am also having this issue (in addition to this issue: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38772067-can-t-save-files-in-catalina?page=1&per_page=20).

    dang, adobe. so many of us rely on you for our income Every **** Day.

  2. 72 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0

    For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappear

    Warm Regards,
    Illustrator Team

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    zephyrpfo commented  · 

    me too. losing work and hours of working time. I rely on illustrator for everything... and thus my clients do too. I've already missed one deadline. Apple support was no help (🙄). PLEASE FIX THIS.

    zephyrpfo supported this idea  · 

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