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Elisa Romano

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  1. Artboards with the same number / missing number

    186 votes

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Elisa Romano commented  · 

    Hi, I'm having a recurring bug on illustrator when I have a large amount of artboards. What happens is that illustrator will skip an dartboard number and duplicate another, for example (73, 75, 75, see attachment) That way when I export I end up missing an artbord file because illustrator only exported one of the 75s artboards. See in this case I have two artboard 67s, two 76s and no 74. This happens quite often as soon as I pass the 20ish mark of artboards in a file

    Elisa Romano supported this idea  · 
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    Elisa Romano commented  · 

    Hi, I'm having a recurring bug on illustrator when I have a large amount of artboards. What happens is that illustrator will skip an dartboard number and duplicate another, for example (73, 75, 75, see attachment) That way when I export I end up missing an artbord file because illustrator only exported one of the 75s artboards. See in this case I have two artboard 67s, two 76s and no 74. This happens quite often as soon as I pass the 20ish mark of artboards in a file

  2. Make CMD+D to behave the same way in both Illustrator and InDesign

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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  3. CC Libraries panel doesn't respond when clicked

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    0 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Elisa Romano shared this idea  · 

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