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Mark Wahlsten

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  1. 18 votes

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    Mark Wahlsten commented  · 

    This would be incredibly useful for infographics and diagrams.

    Currently only option is to export ai files as a flattened raster image (and manually write Actual Text for it) before creating the final PDF in InDesign, otherwise screen readers try and read the diagram text in it (and terribly).

    This isn't a workable solution though, because asking the engineers to write a paragraph of Actual Text in addition to every diagram they create isn't a feasible request to make. (Arguably it would be best-practice, but it's just not something they have time to do, and I'm not really in a position to make demands)

    Mark Wahlsten supported this idea  · 
  2. 78 votes

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    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

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    Mark Wahlsten commented  · 

    AI 2020 V.24
    macOS 10.13.6

    Same message as above for all attempts: "Unknown Error while saving".

    — I tried opening two different vector logo files from CC Library (originally added via Illustrator CC 2019), and was unable to save edits to either of them. There are no hidden or locked layers.

    — Save As new file on the desktop also got same error.

    — Also tried to upload them to the CC Library as a new item, but no luck (same error).

    Mark Wahlsten supported this idea  · 

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