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3 results found

  1. Please remove the "The document [name] is currently getting saved. It will be closed after the save is complete." dialog

    47 votes

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    47 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    Thanks for the feedback. Want to give an update that we have removed the dialog, and the new experience is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now, in case you want to give it a try. Now, there will be no blocking message, we will show a “soft message” which will auto-dismiss .

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal
    Illustrator Team

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    Anonymous commented  · 

    Before Illustrator would quit when using the shortcut for closing a file. Now the it quits when clicking "okay" button in the "The document (whatever) is currently getting saved. etc. etc." window. Please, please fix this constantly quitting issue. Most inconvenient on busy work days.

    Anonymous supported this idea  · 

  2. An unknown error occurred when saving AI file

    50 votes

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    53 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,
    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
    Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
    Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

    Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
    If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
    Our time zone is IST (+5:30 GMT).We are available…

    Anonymous supported this idea  · 

  3. Illistrator 2020 saving issues

    4 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Anonymous supported this idea  · 

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