Julia Rand

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  1. Eyedropper tool not showing correct colors sampled outside of Illustrator

    7 votes
    5 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    -Rama
    Illustrator Team

    An error occurred while saving the comment
    Julia Rand commented  · 

    This worked, thank you Rama!

    Julia Rand shared this idea  · 

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