My feedback

  1. 4 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Illustrator Bugs » Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    Illustrator Team

    An error occurred while saving the comment
    Lexi commented  · 

    When I go to select a color from outside the Illustrator window, I must click on the gray illustrator background, hold down the mouse and move outside the illustrator window to even grab a color outside of the program. However now, whenever I try to do this it only picks up the background colors of my desktop image, even when I am moused over a different window, image or icon. Id love to be able to grab from colors outside the illustrator window, for example things on my Safari pages or images.

    Lexi supported this idea  · 

Feedback and Knowledge Base