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1. Workspaces not working at all

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   44 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Since this is not a generic issue and we have not received any response from the users, we are closing this issue. If you are still facing this issue, kindly send us an email at ShareWithAI@adobe.com and we will reopen this.

   Regards
   Ankit Goyal

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   maxextra commented  ·  Mar 24, 2020  ·  Edit…  ·  Delete…

   Fixed!!!
   It has something to do with your custom workspace.

   1. Close Illustrator

   2. Go to to saved workspace file

   C:\Users\(computername)\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\en_US\x64\Workspaces

   3. Find custom files copy them and save them in another folder somewhere else

   4. delete custom workspaces from the illustrator folder.

   5. re-open illustrator

   6. test workspaces without opening a file (window > workspaces > choose any one)

   7. if that works close illustrator

   8. go back to the illustrator workspace folder, copy and paste all your custom workspaces back into the folder

   9. re-open illustrator

   10. everything should work fine again

   yay.

   Save Submitting...