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SARRITH KUMAR

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  1. 4 votes

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    SARRITH KUMAR shared this idea  · 
  2. 17 votes

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  3. Artboards with the same number / missing number

    187 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    SARRITH KUMAR commented  · 

    Reset illustrator preferences. Here is the navigation: Illustrator > Preferences > General > Reset Preferences. Press and hold Option+Command+Shift as you start Illustrator. There we go!

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    SARRITH KUMAR commented  · 

    Just noticed that Illustrator CC artboard serial number 52 is replaced with 53. It's confused me to do some amendments on 53, instead I did on 52. Adobe, please correct it.

    SARRITH KUMAR supported this idea  · 

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